Limiting Patient Choices During Call Overload

When people call 911 and then request transport to a specific hospital. Should EMS honor that request? 

Or should we transport to the closest appropriate facility based on the patients signs, symptoms and our suspected clinical picture of the patient?

In NYC they have attempted to take away the choice of facility for a patient  due to the call volume and hospital overloading from COVID

Specifically when people are calling for non emergency reasons and just want
a trip to the ED for minor issues or are looking for a COVID test to be done.

This week on the show Jim and Dave talk about this policy and also discuss
how we can be prepared for MCI’s and being the Incident Commander when no one wants  the job.

Plus we answer a listener question about being a new paramedic and overcoming stress.

Take a listen or watch this episode below

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