Why Patient Outcomes Are Important To Know

This week on the show I wonder why we don’t get any feedback unless:

A –  we seek it out or
B – it serves some in house agency purpose.

Take a listen and think about how knowing more about the patients we transport “afterwards” can help us all.


Have you discovered the Turbo Medic PHD? Watch this behind the scenes video on what it is and how you can claim yours. Click here to watch it now. 

Remediation Vs. Discipline

When should providers be remediated for patient care errors and when is discipline the more appropriate route? This episode discusses, quality improvement and discipline, how they differ and when it’s time for one or the other. 

As part of the new features, Jim is giving away a little goodie to one lucky listener. Does your agency provide remediation or are they more discipline heavy? Post your thoughts below in the comments.